Who we are
Our website address is: https://tourmalineandquartzpublishing.com.
What Data We Collect
We collect personal information about you (such as your name, delivery address, email address and telephone number), when you contact us via our website or purchase goods from us. We also collect personal information when you visit our website as explained in the Cookies section below.
Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider, to improve the user’s experience while visiting the website, and better understand how you use it. This information helps inform our business. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use any information submitted to us by you to provide you with further information by email about the goods we offer which you have requested and/or which may be of interest to you. You can choose to unsubscribe at any point by clicking on the link at the bottom of the email.
Email newsletter campaigns from us may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include: the opening of emails, forwarding of emails, the clicking of links within the email consent, times, dates and frequency of activity (this is by no means a comprehensive list).
How will we use the information about you?
We process information about you so that we can:
- provide the goods or information you have requested
- identify you and manage any accounts you hold with us
- let you know about goods or services that may be of interest to you (above in the ‘Newsletter’ section )
- detect and prevent fraud
- customize our website and its content to your particular preferences
- notify you of any changes to our website or to our goods or services that may affect you
- improve our service
Lawful basis for processing your personal data
The reasons why we process your personal data are listed above and the lawful basis for such processing is one or more of the following:
- it is necessary for us to perform the contract you wish to enter into with us or in order to take steps you have requested us to take prior to entering into a contract with us (eg using our chat room facility to find out more about our goods etc)
- it is necessary for us to comply with a legal obligation (eg keeping information which HMRC requires us to keep)
- it is in our legitimate business interest to carry out such processing (eg reminding you of an “abandoned on-line cart”) except where such an interest is overridden by your interests or fundamental rights and freedoms which require your personal data to be protected
- you have given your consent for one or more specific purposes.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Keeping your data secure
Tourmaline and Quartz will take all reasonable steps to comply with legislation and use the appropriate technical and organizational measures necessary to safeguard your personal data.
While we will use all appropriate efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How to contact us’ below).
How to contact us